Facility Evaluation

Why have an Evaluation done?

Is your organization going through a time of transition? Are you about to conduct a strategic planning session? Are you tired of dealing with disease management issues? Do you want to ensure your organization is staying current with industry best practices? A Facility Evaluation will provide your organization with an objective assessment of operational functions, and recommendations for improvement.

Our Facility Evaluation includes the following:

  • Review of all written policies & procedures, manuals, board governance documents, and budget.

  • 3-5 days onsite observing current practices, meeting with staff/volunteers (price does not include consultant travel costs).

  • Comprehensive report with summary, analysis of findings, and recommendations.

  • Presentation of report (in person or online, depending on location).

  • Two 60 minute follow up consultations (in person or via phone, depending on location). 


Specifically, we will conduct an evaluation of:

  • Facility: examination of all animal housing, surfaces, drainage, air quality, ventilation, light, sound, and drop boxes (if applicable).

  • Operations: population management, disease management, processes for intake, medical care, behaviour assessments, animal care, adoptability guidelines, euthanasia protocols, adoption processes and record keeping.

  • Animals: nutrition, feeding processes, animal well-being & enrichment, animal handling, animal transport protocols.

  • Volunteers/Fosters: recruitment, job descriptions, onboarding, training & development, supervision, and risk management. 

Upon request, evaluation services can also include:

  • Fund Development: fundraising plan, activities/events, record keeping and database.

  • Marketing/Communications: brand, reputation, communications plan, messaging, media & social media, outreach, and education.

  • Board of Directors: bylaws, policies, structure, governance, meetings, training & development.

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